if you met the error “Failed to get payload, please try again !” there are following possible reasons.
This is becuase of your 2FA is not work properly. if you have the 2FA device and wallet ID, password. there is still chance to recover your dogechain wallet. Please dont try more on wrong 2FA tokens. otherwise your wallet will be locked for a unknown period.
solution: 1. modify the 2FA setting
2. if solution 1 failed, then we help Disable the 2FA, which takes longer time to resolve.
contact us via email or skype: [email protected]
